Hosting Raja offers 24/7 technical support via Live Chat, Email, Phone, Ticket System. Hosting Raja also offers support in regional languages.
In order to support their customers in a well and easy manner Hosting Raja have support ticket system where every support request from the customers is assigned with a unique ticket number. This helps customers, as well as the support team, can easily track the progress through that ticket ID. Their support agents have a very high technical expertise and can handle any complex issue with ease.
Hosting Raja also offers escalation matrix if in case you are not able to get any proper response from the tech representatives. Where you can directly send e-mails to their CRM team and also reaches their managerial levels.
They have very helpful sales and support executives where you can describe them your entire problem, and they will offer you helping hands for your problem.
Hosting Raja Uptime:
Hosting Raja has been providing the best consistency in uptime and performance of the sites. According to the Hosting Raja Customers reviews, they say that they barely experience downtime, if there is any downtime it will be resolved very quickly. Their shared hosting is able to manage an average uptime of 99.98%.
Even in Hosting Raja VPS server performs better as they use Varnishing cache server to speed up to 10X. Since their data center located in Mumbai and Bangalore and Hyderabad, they can assure you good latency and a good network.